What is DAS?

Digital adoption solutions, often known as DAS, are a new form of technology that helps organizations better use various tools.

Employees have many problems adapting and using all of these tools, given the number of applications and the complexity of today’s industry. Many businesses have tried to close the adoption gap by doubling down on traditional classroom training, but they have fallen short.

With a different approach and methodology, a new technology category has evolved to assist employees in getting the most out of their application stack via a digital adoption platform.

Here are some of the key characteristics of Digital Adoption Solutions:

Although the capabilities differ each tool, Digital Adoption Solutions often check the following boxes:

• Contextual: Contextual and automated training tailored to the user’s role, location, task, and behavior is provided by Digital Adoption Solutions.
• Interactive: Digital Adoption Solutions solves the difficulty of learning about using a new app by engaging hands-on learning through “in-app” training.
• Real-time: Real-time training is provided by Digital Adoption Solutions to teach users as they execute tasks or request advice, removing the need for users to remember how to complete complex tasks.
• Progressive: Users can get numerous types of information, education, and validation through Digital Adoption Solutions.

Autonomous: Digital Adoption Solutions automate repetitive operations on behalf of users, resulting in increased productivity