What are Interactive walkthroughs?

Interactive walkthroughs support users in finding their way around a website or online app. They appear as a tooltip or popup recommendations on web apps, highlighting specific aspects and prompting them to take action.  

An interactive walkthrough appears to be the ideal answer for the following organizational challenges:

• To adapt to new users.
• To educate existing users about an app’s new features.

You must be wondering where to use these interactive walkthroughs?

Each of the various product features and objectives can have its walkthroughs, such as a product tour or a specific feature launch. This guarantees that the users’ specific learning requirements are met, resulting in:

• Improved knowledge of the app’s functionality.
• The retention rate is high.
• Increases app usage for the stated function.
• Increase in productivity.

Interactive walkthroughs also raise the user’s attention to a new event occurring within the app, such as seasonal events, flash sales, marketing efforts, and brand partnerships, among other things. As a result, for time-sensitive and business-critical events, sufficient user interest and traffic are generated.