With over 1000+ excellent sessions scheduled at Dreamforce 2022 this year, how can you be sure to utilise all of the sessions and get the maximum from Dreamforce?

It’s time to organise your calendar for what looks to be another action-packed year of learning, growing, and networking now that Dreamforce’s Agenda Builder is formally online. We’ve highlighted some in-person and online events that we’re looking forward to, as well as sessions that our own team members are facilitating.


Explore the top sessions to attend in the technology space in Dreamforce 2022

#1. Salesforce Adoption Success: The ADP and Grifols Story

Whatfix helped ADP and Grifols’ Salesforce users become more independent and productive. Hear the inside tales from Ellen Vines, Director of Tools & Tech at ADP, and Jay Bolick, Director of CRM at Grifols

When & Where:
Wednesday, Sep 21, 10:30 AM – 10:50 AM PDT | 11:00 PM – 11:20 PM IST

Theatre Three (Moscone South, Campground)

For the ultimate Dreamforce experience register for Whatfix’s Dreamfix and stand a chance to win a helicopter tour of San Francisco!

#2. Building an Efficient Customer Experience

Learn how a rapidly expanding brand uses Marketing Cloud to scale quickly, generate leads, and outperform the competition with a more compelling customer experience and data-driven insights by attending this presentation

When and Where:

Thursday, Sep 22 3:00 PM – 3:40 PM PDT | Friday, Sep 23 3:30 AM – 4:10 AM IST

Camp three (Moscone South, Salesforce +Camp)

Speakers & Topic:

Dillon Baker, Senior Product Marketing Manager, Salesforce and Andrea Bravo, Sr Director of Product, Konfío discussed the Data Culture and building customer experience

Who can Attend? Marketing, Salesforce Administrator, Data Analyst

Industry: Financial Services, Media & Entertainment, Technology

Product: Marketing Cloud

#3. Creating a Data Strategy to Maximize Marketing Outcomes

Data enables marketers to deliver individualised, dependable consumer experiences and increase ROI. Learn how to use cross-channel data successfully to influence outcomes throughout the whole customer journey.

When and Where:

Wednesday, Sep 21, 9:00 AM – 9:40 AM PDT | 9:30 PM – 10:10 PM IST

Room 2008 (Moscone West, Level 2)

Speakers & Topic:

Dillon Baker, Senior Product Marketing Manager, Salesforce and Neelima Gaddam, Sr. Director Platform Data Products, Visa discussing developing a Data Strategy to Improve Marketing Results

Who can Attend? Marketing, Administrator, Data Analyst

Industry: Financial Services, Media & Entertainment, Technology

Product: Marketing Cloud

#4. Data Protection Strategies to Unlock Digital Transformation

While ensuring data security and quality is equally important to transformation, speed is also crucial. To address these three criteria, find out how IT leaders can link their teams with business stakeholders and information security.

When and Where:

Thursday, Sep 22, 10:00 AM – 10:40 AM PDT | 10:30 PM – 11:10 PM IST

Camp Three (Moscone South, Salesforce + Camp)

Speakers & Topic:

Vijay Ramakrishnan, Director, Product Marketing, OwnBackup discusses strategies for Data Protection to Activate Digital Transformation 

Who can Attend? Salesforce Administrator, Architect, IT

Industry: Financial Services, Healthcare & Life Sciences, Technology

Product: Sales Cloud, Salesforce Platform, Service Cloud

#5. Drive CSAT and Growth with Service Excellence in Tech

Learn how the top IT businesses utilise Salesforce for Service to improve decisions, automate procedures, and leverage AI to translate insights into action. Deliver consistent service to get genuine results.

When and Where:

Thursday, Sep 22, 3:00 PM – 3:40 PM PDT | Friday, Sep 23, 3:30 AM – 4:10 AM IST

Room 311 (Moscone South, Level 3)

Speakers and Topic:

Jet Hansen, Solution Architect, Intuit and Derek Carless, Product Marketing, Service Cloud, Salesforce discussing boosting CSAT and growth with excellence in technology.

Role: Administrator, Consultant, Operations, Service

Product: Experience Cloud, Service Cloud

#6. Get Started with Intelligence to Optimize Marketing Impact

In order to expand their businesses and improve customer interactions, marketers need data and analytics. Learn how to create a data strategy, improve outcomes, and increase spend and ROI.

When and Where:

Thursday, Sep 22, 9:00 AM – 9:40 AM PDT | 9:30 PM – 10:10 PM IST

Room 2008 (Moscone West, Level 2)

Speakers and Topic:

Dillon Baker, Senior Product Marketing Manager, Salesforce and Denise Davis, Corporate Director, Marketing Technology & Operations at Emory Healthcare, Emory Healthcare discuss how intelligence can maximise the impact of your marketing 

Who can Attend? Marketing, Administrator, Data Analyst

Industry: Healthcare & Life Sciences, Media & Entertainment, Technology

Product: Marketing Cloud

#7. How Carta Generated $4M in Pipeline in Just Two Months

Learn how Carta, a Sales Cloud client, used the Pipeline Cloud to link its website to Salesforce, meet with customers right away, and produce $4 million in the pipeline in just two months by attending this event.

When and Where:

Thursday, Sep 22, 11:30 AM – 12:10 PM PDT | Friday, SEP 23, 12:00 AM – 12:40 AM IST

Room 2010 (Moscone West, Level 2)

Speakers and Topic:

Sean Whiteley, Founder, Qualified, Sarah McConnell, VP, Demand Generation, Qualified and Anna Cetrella, Director, Sales Development, Carta discussing about How in just two months, Carta generated $4 million in the pipeline?

Who can Attend? Marketing, Partner, Sales

Industry: Financial Services, Healthcare & Life Sciences, Technology

Product: Marketing Cloud, Sales Cloud, Salesforce Platform

#8. How CRM Analytics Drives a 360-Degree Customer View

Streamline workflows and collaborate in real-time. Learn how companies surface CRMA-driven insights in the Salesforce business workflow during account planning in Quip and Slack for collaboration.

Speakers:

Joanna McNurlen, Lead Solutions Engineer, CRM Analytics, Salesforce and Aakash Chauhan, Senior Director of Product Management, Salesforce shares their insights about driving 360-degree customer view with CRM Analytics

Role: Data Analyst

Industry: Technology

Product: CRM Analytics

#9. How Google Maximizer CRM Investment with a Salesforce Hub

Discover how the Salesforce Hub provides Google’s product divisions around the world with secure, scalable, and effective services.

When and Where:

Tuesday, Sep 20, 12:30 PM – 1:10 PM PDT | Wednesday, Sep 21, 1:00 AM – 1:40 AM IST

Golden Gate Ballroom A (Marriott Marquis)

Speakers and Topic:

Shankar Iyer, Director, Salesforce Hub, Corporate Engineering, Google, Shivam Khullar, Head of Platform Solutions, Salesforce Hub, Corporate Engineering, Google and Denise Bellotti, Client VP, Success, Salesforce shares their thoughts on maximizing CRM investment with a Salesforce Hub

Who can Attend? IT, Operations

Industry: Technology

Product: Success Plans & Professional Services

#10. Allstate Benefits: The Salesforce Adoption Success Story

Vispi Daver, CRO of Whatfix, and Jennifer Bryan, Director of Training at Allstate Benefits, discuss how on-demand training and assistance enhanced end-user adoption of Salesforce.

When and Where:

Thursday, Sep 22, 11:00 AM – 11:20 AM PDT | 11:30 PM – 11:50 PM IST
Commerce Theatre (Moscone West, Level 2)

Industry: Technology

And what would Dreamforce be without a little bit of fun thrown in? Remember to schedule some time for social gatherings and happy hours. Check out our complete guide about Dreamforce 2022.

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